Privacy Policy

Your personal data and assets are our top priority. We are fully committed to safeguarding them.

Wildrose Gainlux collects and retains information necessary for your trading activities. Details of how this information is collected and stored are set out in the Privacy Policy below.

The following principles underpin our policy:

• With the aim of providing full transparency about our processes for collecting and storing your personal information:

Our aim is to ensure you understand how we collect and handle your data so you can make informed decisions. We follow clear guidelines and processes for managing data on this website. Our policy outlines the specific methods we use, giving you clear and concrete information about its use. You are in the driver's seat.

We will provide timely updates whenever we determine you should be notified. Transparency is fundamental to us.

Our trained staff are always available to answer any questions you may have about our processes, including our obligations under Australia law. You can reach us at: info@wildrose-gainlux.com

• We do not use personal data for any purpose other than what is outlined in our Privacy Policy.

We may process personal data for the following purposes: ensuring the proper operation of Wildrose Gainlux services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, where this data is required to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver better services tailored to your preferences and needs, Wildrose Gainlux uses personal information.

• To ensure you can effectively utilise essential tools to protect your personal data and exercise your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also update or delete it on request. In addition, we support requests to transfer that data to you or to a nominated third party. We offer these services to help you exercise your rights to both privacy and control.

• Secure your personal data:

Our security systems meet rigorous, bank-grade standards and are regularly reviewed. While no system can be guaranteed 100%, we are committed to continually improving our defences and strengthening the safeguards we have in place.

We have a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing and sharing of all data relating to a natural person.

The terms of this policy apply to all natural persons who are identifiable or identified. This includes any individual who may be, or has been, identified in connection with data entrusted to us, or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, refers specifically to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover any user or any information relating to someone under 18, that information will be deleted immediately.

2. What personal information do we retain?

When you register with us, we collect the personal information needed to enable your access to our services. Where required, we may also ask for additional details to verify ownership of an account, for example. To enhance and maintain the highest service quality, and to keep our services running smoothly, we collect and analyse data about how you use our platform and those of third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not obliged to provide your personal information, choosing not to may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can personally identify you. We do, however, collect details such as your account activity, users' IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language set for your account.

Regarding personal data, we only collect and retain the information you consent to provide when you connect with a third-party trading platform through us.

Personal data you have provided to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The collection, storage and processing of your personal information by the company is only for the purposes set out in this Policy. All such activities comply with relevant laws in Australia.

The company will only collect, process, or transmit your data in accordance with applicable laws in Australia. The following are the lawful bases for doing so:

• You consent to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve services, establish or defend legal claims, pursue legitimate interests, and for other lawful purposes, the company may be required to store and process your personal data.
• To comply with legal obligations, we must process data.

If you would like further information about the data processing the company is required to undertake, please contact us via email.

Below is a list of the specific purposes and the legal bases under which we may process your personal data.

6. Disclosure of Personal Information to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, your data will be handled in accordance with the privacy policies of the relevant company. This may include multiple digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partner organisations.

As required by law or to protect the company’s rights and assets, and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or financing, we may share relevant data in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation or insolvency, in accordance with the law.

7. Cookies and Third-Party Services

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in line with applicable laws and industry standards.

Cookies—small files stored on your device when you visit a website—are used to gather information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences and to tailor our services accordingly. These cookies are also used for site analytics and statistical reporting to inform strategic planning.

Broadly speaking, there are two main types of cookies used on this website. Session cookies are stored in your browser only for the duration of your session and are deleted as soon as you close the browser. Persistent cookies remain stored in your browser even after your session ends. These allow the site to recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

Cookies may be used as required, in accordance with their intended purpose:

Cookies are blocked or have been deleted

If you’d like to delete or block cookies, you’ll need to change your browser settings. Use the links below for step-by-step instructions on managing cookies in the most commonly used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain functions and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept for longer to comply with local laws, regulations, and company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, it will be shared for a further 12 months.

Our processes include the routine review of all personal information to determine whether it is still required, or not.

9. Transfers of personal data to third countries or international organisations

As needed to deliver services and/or for security purposes, personal data may be transferred to third countries (countries other than your own) and to international organisations under robust security protocols. We maintain data security measures to the highest possible standard to safeguard your information and ensure you can exercise your legal rights and remedies in all cases.

Within the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with standard data protection protocols set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for data transfers and govern such transfers accordingly. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data using the highest-level technical and organisational safeguards, following gold-standard procedures and controls. These measures are designed to prevent unauthorised or accidental destruction of data, as well as any loss, corruption, or alteration of that information.

While we apply the highest level of care and industry-leading practices for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will always be error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.

In response to legally enforceable requests from regulators or other lawful authorities, we may be required to disclose your personal information to those bodies. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your information.

Anything sent over the internet, including personal information, carries some risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note these parties are not affiliated with, or controlled by, the company, and our Privacy Policy does not apply to them. They have their own procedures and priorities for collecting and processing personal information, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any organisation or service when you visit their website, before providing any personal data. Ensure their collection, use and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you about changes via our website and any other appropriate channels. The most recent version of our Privacy Policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless we state otherwise.

13. Your rights regarding personal data

You have full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit the scope and nature of any processing by us.

On this page, EEA residents can find information relevant to them:

Your personal information is protected in accordance with the rights described herein. By emailing the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. All of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the initial copy provided, a reasonable fee may apply.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal information where providing access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal information, whether through omission or inaccurate details, may be corrected by you or the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances. 1) If your data has been processed without your consent or outside lawful grounds. 2) If you ask for it to be removed and the Company has no legal obligation to keep it. 3) If you no longer agree to any processing by us, even if lawful and within our or a third-party provider’s legitimate interests; and 4) If we are required by law to delete your data.

The right to erasure may be overridden by legal obligations imposed by the EU or any member state’s law. The same applies where data is necessary for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.

When you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) where European Union or Member State law requires retention. 2) With your consent, where needed to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and to processing by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Even where the Company relies on our legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is an overriding legal requirement to continue processing, including to establish, exercise, or defend legal claims. In such circumstances, we may continue processing your personal information.

You may request at any time that your personal data not be processed for any direct marketing activities.

Right to Withdraw or Refuse Consent

At any time and, where possible, with immediate effect, you have the right to withdraw your consent to our processing of your personal information. This does not affect processing undertaken before you withdrew your consent.

If you are dissatisfied for any reason, you may lodge a complaint with any relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each European Union Member State has designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request about your personal data and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would conflict with the law or with Section 13. We reserve the right to charge a reasonable fee or decline a request where it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a request for personal information, for data protection and security purposes.